Web Survey Bibliography
This report provides a review of the most recent literature (2005-2010) on how national statistical institutes (NSIs) measure and try to reduce the response burden caused by their business surveys. The objective of this report is to document and discuss NSI experiences and knowledge in this area. This literature review is the first step of Work package 2; the next step will be to conduct a survey amongst NSIs to collect additional information on response burden measurement and reduction that cannot be found in published documents. The relevance of reducing response burden in business surveys lies both in concerns about the costs for businesses and in the quality and costs of the NSI data collection. The importance of response burden measurement and reduction is underlined by the European Statistics Code of Practice, that states “The reporting burden should be proportionate to the needs of the users and should not be excessive for respondents. The statistical authority monitors the response burden and sets targets for its reduction over time.”
From the reviewed literature the following can be concluded:
- Methods for measuring and calculating response burden are not standardized over European NSIs.
- Many NSIs put effort in the reduction of response burden and undertake very similar actions.
- The effects of these efforts on response burden reduction and data quality are hardly ever documented.
- The effects of actions to reduce response burden are hardly ever researched in experiments or in other types of studies that analyse effects with multivariate quantitative methods.
- Literature on measurement and reduction of response burden is hardly ever published in peer-reviewed journals, but is mainly restricted to conference proceedings.
The importance of response burden reduction seems not to have resulted in many methodological research projects on this topic. Within the next steps of the BLUE-ETS project we aim to make some progress in this direction by a) discussing NSIs best practices of response burden measurement and reduction b) defining a research agenda for these issues and c) make a start in implementing this agenda by conducting empirical research into the effectiveness of promising but not well researched actions to reduce response burden and increase the motivation of business survey respondents.
Web survey bibliography - Reports, seminars (231)
- Understanding Society Innovation Panel Wave 4: Results from Methodological Experiments; 2012; Burton, J., Budd, S., Kaminska, O., Uhrig, S. C. N., Brown, M., Calderwood, L.
- The Propensity of Older Respondents to Participate in a General Purpose Survey; 2012; Lynn, P.
- Mode-Switch Protocols: How a Seemingly Small Design Difference can affect Attrition Rates and Attrition...; 2012; Lynn, P.
- The Confirmit Annual Market Research Software Survey 2011; 2012; Macer, T., Wilson, S.
- Marktforschung mit dem iPad-Panel von Axel Springer Media Impact; 2012
- The Impact of Visual Design in Survey Cover Letters on Response and Web Take-Up Rates; 2012; Mockovak, W.
- Inventory of published research: Response burden measurement and reduction in official business statistics...; 2011; Giesen, D. & Snijkers, G. (Eds.), Bavdaz, M., Bergstrom, Y., Gravem, D. F., Haraldsen, G., Hedlin, D...
- Less questions, more data: Revitalizing the european currency in single source affluent audience measurement...; 2011; Hartman, H.
- Linking website exposure data to survey data: A single-source solution; 2011; Krahn, J., Landi, J., Melton, E.
- Inference in surveys with sequential mixed-mode data collection; 2011; Buelens, B., van der Brakel, J.
- Search and email still top the list of most popular online activities; 2011; Purcell, K.
- On the experience and evidence about mixing modes of data collection in large-scale surveys where the...; 2011; Dex, S., Gumy, J.
- What is Probit; 2011
- User agent; 2011
- Unpublisihed internal Google report on break off rates by device type; 2011; Callegaro, M.
- The impact of cookie deletion on site-server and ad-server metrics in Australia. An empirical comScore...; 2011
- State of mobile measurement; 2011; Gluck, M.
- SDSC Announces scalable, high-performance data storage cloud; 2011
- New Esomar survey on use of cookies and tracking technologies; 2011
- Mobile, webmail, desktops: Where are we viewing email now?; 2011
- Just published: Forrester Wave™ of enterprise feedback management satisfaction and loyalty solutions...; 2011; McInnes, A.
- ISER working paper 2011-31. Is it a good idea to optimise question format for mode of data collection...; 2011; Nicolaas, G., Campanelli, P., Hope, S., Jaeckle, A., Lynn, P.
- Internet access quarterly update 2011 Q1; 2011
- Households with Computers, Telephone Subscriptions, and Internet Access, Selected Years, 1997 - 2010; 2011
- GRE® program announces big benefits and big savings for GRE® test takers worldwide; 2011
- Google and Kantar develop measurement panel; 2011
- Global market research 2011; 2011
- Eurobarometer Special surveys: EB75.1 E-Communications Household Survey. Special Eurobarometer 362; 2011
- Causes of survey incompletes: Why panelists say they abandon surveys; 2011; Henning, J.
- Beyond data stability: Rising above quality concerns; 2011
- Background - QSOAP; 2011
- Standard Definitions: Final Dispositions of Case Codes and Outcome Rates for Surveys 2011; 2011
- Web Survey Methodology: Interface Design, Sampling and Statistical Inference; 2011; Couper, M. P.
- Effect of interview modes on measurement of identity; 2011; Nandi, A., Platt, L.
- Maintaining Cross-Sectional Representativeness in a Longitudinal General Population Survey ; 2011; Lynn, P.
- Understanding Society Innovation Panel Wave 3: Results from Methodological Experiments; 2011; Burton, J., Budd, S., Gilbert, E., Jaeckle, A., McFall, S., Uhrig, S. C. N.
- The Effect of a Mixed Mode Wave on Subsequent Attrition in a Panel Survey: Evidence from the Understanding...; 2011; Lynn, P.
- Is it a good idea to optimise question format for mode of data collection? Results from a mixed modes...; 2011; Nicolaas, G., Campanelli, P., Hope, S., Lynn, P., Nandi, A.
- In the Face of Declining Budgets: The Student Experience at Washington State University ; 2011; Allen, T., Dillman, D. A., Garza, B., Millar, M. M.
- Framing Effects and Expected Social Security Claiming Behavior; 2011; Brown, Je., Kapteyn, A., Mitchell, O. S.
- Framing Effects and Expected Social Security Claiming Behavior; 2011; Brown, Je., Kapteyn, A., Mitchell, O. S.
- Computer Assisted Interview Testing Tool (CTT) - a review of new features and how the tool has improved...; 2010; Stark, R., Gatward, R.
- Address-based Sampling Nets Success for KnowledgePanel® Recruitment and Sample Representation; 2010; DiSogra, C.
- Mixed-Method Approaches to Social Network Analysis; 2010; Edwards, G.
- Measuring Intent to Participate and Participation in the 2010 Census and Their Correlates and Trends...; 2010; Pasek, J., Krosnick, J. A.
- What it takes to be a top 100 website; 2010
- The psychology or survey response. An ASA webinar; 2010; Tourangeau, R.
- Site-intercpet survey best practices; 2010; Henning, J.
- Real ID. State of The Art Representative and Repeatable Online Samples. Behaviorally Profiled Respondents...; 2010; Gittelman, S. H., Trimarchi, E.
- Overview of data collection methodology; 2010